Terms Of Purchase

By placing an order with otlatm, you agree to the terms and conditions related to purchasing products from our website. Please read all product descriptions, photos, size details, color information, shipping information, and return terms carefully before completing your purchase.

All prices are listed on the website and may change without prior notice. Promotional offers, discounts, free shipping thresholds, and shipping prices may also change from time to time. The price charged for your order will be the price displayed at checkout at the time your order is submitted.

Customers are responsible for providing accurate order information, including full name, shipping address, billing address, phone number, and email address. otlatm is not responsible for delivery issues caused by incorrect, incomplete, or outdated customer information.

After payment is completed, you may receive an order confirmation. This confirmation means we have received your order, but it does not guarantee acceptance if there is a payment issue, inventory issue, pricing error, suspected fraud, or other order processing concern. We reserve the right to cancel or refuse any order when necessary.

Product images are provided for reference. We make reasonable efforts to display colors, patterns, materials, and details accurately, but slight differences may occur due to screen settings, lighting, production variations, or the vintage-inspired nature of the product.

For fragile products such as coffee cups, teacups, saucers, and decorative drinkware, customers should inspect the item after delivery. If there is damage or an incorrect item, please contact service@otlatm.com with photos and your order number as soon as possible.

By completing a purchase, you agree to our Shipping Policy, Return Policy, Privacy Notice, and Terms of Service.