Shipping Policy

otlatm offers shipping options designed to provide customers with a clear and convenient checkout experience.

Shipping Options:

Standard Shipping:
Orders from $0.00 to $49.00: $5.99

Free Shipping:
Orders of $49.00 and above: Free Shipping

Expedited Shipping:
$8.99

Shipping fees are displayed at checkout before payment is completed. The final shipping cost may depend on the selected shipping method, order value, and delivery location.

After your order is placed, we will begin processing it. Order processing may take time depending on product availability, payment confirmation, order volume, weekends, holidays, or carrier schedules. Once your order has been shipped, you may receive a shipping confirmation email with tracking information when available.

Delivery times may vary due to shipping carrier operations, customs processing, weather conditions, peak shopping seasons, address accuracy, or other factors beyond our control. We recommend reviewing your shipping address carefully before placing your order. otlatm is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If a package is returned due to an incorrect address, failed delivery attempt, refusal, or failure to pick up the package, additional shipping charges may apply before the order can be resent.

If your package appears delayed, missing, damaged, or marked as delivered but not received, please contact us at service@otlatm.com. Include your order number and any available tracking information so we can help review the situation.